Privacy Notice
- Aim
- How we collect the data
- What types of data we collect and why
Purpose of data use | Personal Data | Why this data is necessary |
Execution of your order | · Personal identification information (surname, name) · Contact information (shipping address, phone number, e-mail) · Tax IDs (VAT number, tax authority) · Connection information | to enable your registration / login, complete your order, or make any returns. |
Manage questions and complaints, and troubleshooting | · Personal identification information (surname, name) · Contact information (shipping address, phone number, e-mail) · Tax IDs (VAT number, tax authority) · Connection information | to deal with any questions, complaints or problems. We have a legitimate interest in providing the best experience for our customers and dealing with any problems. |
Newsletter subscription | · Personal identification information (surname, name) · Contact information (shipping address, phone number, e-mail) | to be able to receive updates and offers from our company after you have given your consent |
Customer Satisfaction Survey / Website Evaluation | · Personal identification information (surname, name) · Contact information (shipping address, phone number, e-mail) | to be able to participate in a Customer Satisfaction Survey subject to the specific conditions set out in the legal framework, after you have given your consent |
Create a member account using Social Media | · Personal identification information (surname, name) · Contact information (e-mail) | to make your next orders without having to re-enter your details |
Collection and management of recruitment applications | · Personal identification information (surname, name) · Contact information (e-mail, phone number) · Any information included in the curriculum vitae the user sends us | all personal data and information provided through the online recruitment application form will be used only to the extent necessary to evaluate and manage recruitment applications and for statistical purposes. |
Collection and management of cooperation applications | · Personal identification information (surname, name) · Contact information (e-mail, phone number) · Any information included in the curriculum vitae the user sends us | all personal data and information provided through the online cooperation application form will be used only to the extent necessary to evaluate and manage recruitment applications and for statistical purposes. |
- How long we keep your data
- Disclosure of personal data to third parties
- Data security
- We encrypt data transfer to and from the site using SSL.
- We control data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.
- Access to personal information is restricted to our employees and partners who need to know this information to provide services to us. These partners and the way your data is secured are explicitly mentioned in this privacy note (Section 5: disclosure of personal data to third parties).
- Access for minors
- Use of cookies
- Performance cookies: collect information on how visitors use the site, for example which pages are visited more often, and whether they are receiving bugs from webpages. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. They are only used to improve the way a website works
- Functionality Cookies: allow the site to remember the choices you make (such as your username or area) and provide more personalized features. They can also be used to remember changes you’ve made to the site or used to provide services you’ve requested, such as chatting or using social media. The data collected by these cookies may be anonymous and may not be able to track your browsing and activity on other sites.
- Promotion/target cookies: are used to provide content that best fits you and your interests. They are also used to send targeted ads or bids to limit the number of the displayed ad, and to help measure the effectiveness of ad campaigns. They can also be used to store the websites you’ve visited to determine the most effective online marketing channels, and to reward external websites and partners who promoted you to our site.
- Your data subject rights
- Right of access– you have the right to access the personal data we hold for you
- Right to rectification – you have the right to correct inaccurate or incomplete data that we hold for you.
- Right to erasure – you may request to delete the data we hold for you from our records and we are obliged to satisfy your request when certain conditions are met
- Right to restriction of processing– you have the right to request that the processing of your personal data be limited, and we are obliged to satisfy this request when certain conditions are met
- Right to data portability – you have the right to request that the data we hold for you be transferred to another organization
- Right to object– you have the right to object to the processing of your personal data subject to specific conditions
- Right to withdraw consent – wherever the legal basis for processing your data is “Consent”, you have the right to withdraw your consent at any time
- Changes in the Privacy Notice
- Who to contact for your data protection requests